We Offer a Limited 1 Year Warranty On All Bags and Accessories
Here at 6 Pack Fitness, we stand behind the quality of our bags. As the pioneer of meal prep bags, we use some of the highest grade materials and lead with innovative design. We guarantee that every 6 Pack Bag is free of material and manufacturer defects.
With limited exceptions, if your 6 Pack Bag is damaged during the first year of use and we determine that the damage is not due to proper wear and tear, we will send out a replacement for just the cost of shipping. If we do not have the bag in stock, you will be issued a store credit for the price that you paid.
*Out of stock items will receive a store credit for the price that was paid*
What is Covered Under Warranty?
Manufacture defects, defective in materials or workmanship, including any structural defects (such as defective handles, zippers, or locks).
Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.
Damage claims in transit cases should be filed against the carrier.
Proof Of Purchase
If purchased from a third party distributer please save a photo of your receipt or order details as this will be needed to prove your warranty coverage. Additionally, this will serve as proof that your purchase was made at an authorized 6 Pack Bags retailer. Our Limited Warranty only applies to products that were purchased from an authorized 6 Pack Bags store or dealer. If purchased directly from our website we will be able to keep that information on file for you.
How it Works
- Fill out the form below with all the required information. The warranty team will process each claim within 2-3 business days.
- Once your warranty is processed you will receive a return label via email.
- Remove all parts accessories from your bags (sure seal containers, gel packs, shelving unit, shoulder straps, etc) You get to keep those.
- Package the bag in the smallest package you can find and attach the pre-paid return label.
- Drop the package off at the shipping carrier.
- Once the package is checked into their system by the carrier you will receive an invoice for the shipping cost for your new bag via email. Costs of shipping are outlined below based on the product's original MSRP before any discounts.
- Once payment information is submitted you will receive an order confirmation via email and your order will be moved to the fulfillment center to be shipped.
Warranty Product Shipping Costs
Shipping costs are determined by the product’s original MSRP before any discounts that were used on the order.
$1 thru $49.99 - $5.99
$50 thru $99.99 - $9.99
$100 and above - $14.99
International addresses will be charged a flat rate $34.99