We Offer a Limited 1 Year Warranty On All Bags and Accessories
Here at 6 Pack Fitness, we stand behind the quality of our bags. As the pioneer of meal prep bags, we use some of the highest grade materials and lead with innovative design. We guarantee that every 6 Pack Bag is free of material and manufacture defects.
With limited exceptions, if your 6 Pack Bag is damaged during the first year of use and we determine that the damage is not due to proper wear and tear, we will send you the broken parts / pieces or we will replace your bag. If a replacement product is not available, we will provide you with a product of comparable value.
What is Covered Under Warranty?
Manufacture defects, defective in materials or workmanship, including any structural defects (such as defective handles, zippers, or locks).
Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.
Damage claims in transit cases should be filed against the carrier.
Proof Of Purchase
Please save your store receipt or register your product information within 30 days of the original purchase. This will be needed to prove your warranty coverage. Additionally, this will serve as proof that your purchase was made at an authorized 6 Pack Bags retailer. Our Limited Warranty only applies to products that were purchased from an authorized 6 Pack Bags store or dealer.
All valid bag(s) purchases are eligible for one free bag replacement within the 1 year period. All you will need to do is cover the cost of shipping and we will take care of sending you out a replacement. The replacement bags are are not eligible for the 1 year warranty.
How to Process a Warranty Claim
Processing a claim is quick and easy! All you need to do is verify that your bag was purchased within the 1 year warranty time frame. If you find it is, send the below information over to firstname.lastname@example.org and our Customer Service team will be happy to help you out!
1. Proof of Purchase
2. Photo of the defect on your bag
If you have any questions regarding this process please feel free to reach out to us directly.
Please use the box below to register your bag within 30 days of purchase. This will ensure that you are eligible for the 1 year warranty. Any warranty claims entered in the registration box will not reach our customer service team.