Frequently Asked Questions
For General Inquiries?
What is the warranty on my 6 Pack Fitness bag?
Can I cancel my order?
Orders can be cancelled before your order is shipped or within 48 hours of placement of the order at no charge. Orders cancelled after 48 hours of placement of the order will be charged a $10 cancellation fee and will be refunded with "store credit" via a gift card.
How do I check on my order?
How do I care for my containers?
Hand washing your containers will increase their lifespan. However, they are dishwasher safe. If you wash them in a dishwasher, remember to place them on the TOP RACK ONLY. If your containers become stained from tomato sauce or other substances, make a paste of baking soda and warm water and leave it in your container over night. You should have fresh, clean containers to look forward to in the morning. If odor is an issue, use some vinegar and scrub clean. Our containers are microwave safe, but for longer life, it is recommended that you pack a microwave safe plate in your 6 Pack Bag and transfer the food from container to plate when it’s time to heat up your food. If you must microwave your containers, keep zap-time to a minimum and never, under any circumstance, should you microwave your lids. Again, DO NOT MICROWAVE YOUR LIDS. This is a sure fire way to warp your lids, and once they warp, they will no longer be functional.
Is the 6 Pack Bags available in any stores?
Where's my tracking number? What if my tracking number does not work?
What comes with the bag?
They also come with all the gel packs and containers you need to start traveling fit. Please note that the number of containers and gel packs varies with the model and size of your bag.
Which backpack is right for me?
Check out our YouTube video all about the different backpacks we sell and their relative sizes.
Will my old Sure Seal containers and gel packs fit in the new bags?
I have a wholesale inquiry, who do I talk to?